1. Who we are
Nexura Holdings Ltd. is a company incorporated in the British Virgin Islands and is responsible for personal data processed through this website. For privacy questions or requests, contact support@nexuratech.io.
2. Scope and the BVI framework
This Notice applies to personal data collected through nexuratech.io, email correspondence, and related website interactions. We intend to handle personal data in accordance with the Virgin Islands Data Protection Act, 2021, including its principles concerning notice and choice, disclosure, security, retention, data integrity, access, and direct marketing. This Notice does not replace any product-specific privacy terms or contractual data-processing arrangements.
3. Personal data we may collect
Depending on how you interact with us, we may collect your name, organisation, job title, email address, telephone number, correspondence, enquiry details, consent records, and information you choose to provide. Our hosting and security systems may also record IP address, browser and device information, approximate location, timestamps, referring pages, and technical logs.
4. How we collect data
We collect information directly from you when you contact us, request product information, download materials, or otherwise communicate with us. We may also receive limited technical information from hosting, security, analytics, email, or service providers operating on our behalf.
5. Purposes of processing
We may process personal data to respond to enquiries, provide requested information, discuss products or partnerships, operate and secure the website, prevent misuse, maintain records, improve our communications, meet legal and regulatory obligations, establish or defend legal claims, and send direct marketing only where permitted and where you have provided the required consent. We do not sell personal data.
6. Consent and choice
Where consent is required, we will seek your express consent before processing personal data and will explain the relevant purpose. You may withdraw consent by contacting support@nexuratech.io; withdrawal does not affect processing already carried out lawfully before withdrawal. You may also ask us not to use your information for direct marketing.
7. Disclosure and service providers
We may disclose personal data to service providers that host, secure, maintain, analyse, or support the website and communications; professional advisers; regulators, courts, law enforcement, or other authorities where required or permitted by law; and transaction or business counterparties where necessary and authorised. Service providers may process data only for agreed purposes and under appropriate confidentiality and security obligations.
8. International transfers
Nexura, its systems, and its service providers may be located in different countries. Where personal data is transferred outside the British Virgin Islands, we will seek adequate data-protection safeguards or your consent, as required by the Virgin Islands Data Protection Act, 2021 and applicable law.
9. Security
We use reasonable administrative, technical, and organisational measures appropriate to the nature of the information and the risks of processing. No internet transmission or storage system can be guaranteed to be completely secure. Please do not send sensitive personal data through ordinary email unless we have expressly requested it and provided a secure method.
10. Retention and accuracy
We retain personal data only for as long as reasonably necessary for the purposes described in this Notice, to maintain business and legal records, resolve disputes, enforce agreements, and meet regulatory obligations. We take reasonable steps to keep personal data accurate and invite you to tell us when it needs correction.
11. Your rights and requests
Subject to applicable law and any lawful exemptions, you may request access to personal data we hold about you, correction of inaccurate data, information about its use or disclosure, withdrawal of consent, or prevention of processing for direct marketing. Send requests to support@nexuratech.io. We may need to verify your identity before responding and may explain any lawful limitation or refusal.
12. Cookies and similar technologies
This website is designed to operate primarily as a static information site. Cloudflare Pages and related security infrastructure may process technical request data and set essential cookies or headers needed for delivery, security, and abuse prevention. If we introduce non-essential analytics or marketing cookies, we will update this Notice and provide any choice mechanism required by applicable law.
13. Children
This website is intended for businesses and adults. We do not knowingly collect personal data from children. If you believe a child has provided personal data to us, please contact support@nexuratech.io.
14. Changes and complaints
We may update this Notice when our practices, services, or legal obligations change. The revised version will be published on this page with a new effective date. If you have a concern, contact us first at support@nexuratech.io. You may also have the right to make a complaint to the BVI Information Commissioner or another competent authority under applicable law.